PIP & CORE — TERMS OF SERVICE (UK)

1. Introduction

These Terms of Service govern your use of the Pip & Core website, products, and services. By using our site or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use the site.

2. Who We Are

Pip & Core is a UK-based children’s clothing brand offering a curated range of high-quality wardrobe essentials. These Terms apply to all products, services, digital content, and any community-based features we may offer.

3. Your Agreement

By accessing the Pip & Core website, placing an order, or interacting with our content, you confirm that:

  • You are at least 18 years old.

  • You will follow these Terms.

  • You will provide accurate information when placing an order.

We may modify these Terms from time to time. Continued use of the site means acceptance of any updated Terms.

4. Products, Pricing & Availability

  • All products are subject to availability.

  • Prices are listed in GBP and may change at any time.

  • We reserve the right to refuse or cancel any order where pricing or stock errors occur.

  • Colours and finishes may vary slightly due to screen settings and natural variations in production.

5. Orders & Payment

  • Payment is taken at checkout.

  • We accept the payment methods shown on our website.

  • An order is only confirmed when you receive a confirmation email.

  • If we are unable to fulfil your order, we will notify you and issue a refund.

6. Shipping

  • Shipping rates are shown at checkout.

  • Delivery times are estimates only.

  • Once shipped, responsibility for the parcel passes to the courier.

  • Incorrect delivery information provided by the customer may affect delivery or cause delays.

7. Returns, Refunds & Exchanges

Our Returns Policy forms part of these Terms.

Key points (customised for Pip & Core):

  • Customers have 14 days from delivery to request a return.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Return requests must be emailed to [insert your email] with the subject line RETURNS.

  • Exchanges are subject to stock availability.

  • Refunds are issued to the original payment method once items are inspected.

  • Return shipping costs are the responsibility of the customer unless an item is faulty.

(If you want this extended or tightened further, I can refine it.)

8. Use of Website & Intellectual Property

  • All designs, images, branding, photos, logos, and written content belong to Pip & Core.

  • You may not copy, reproduce, distribute, or use our content without written permission.

  • Misuse of the site (including attempting to interfere with its function or security) is prohibited.

9. User Accounts (if applicable)

If the site allows account creation:

  • You are responsible for keeping your login details secure.

  • We may suspend or delete accounts that violate these Terms.

10. Community Areas / User Content (if applicable)

If you post or upload content (e.g., comments, reviews):

  • You grant Pip & Core a licence to use that content on our website or social channels.

  • You agree not to post anything unlawful, defamatory, or harmful.

  • We may remove any content at our discretion.

11. Privacy & Data Protection

Your use of the site is also governed by our Privacy Policy.
By using the site, you consent to the collection and processing of your data as described in that policy.

12. Limitation of Liability

To the fullest extent permitted by UK law:

  • Pip & Core is not liable for indirect or consequential losses.

  • We do not guarantee uninterrupted or error-free website operation.

  • Nothing in these Terms limits our liability for fraud or for anything that cannot legally be excluded under UK law.

13. Product Safety & Care

  • Care instructions should be followed as provided.

  • We are not responsible for damage caused by incorrect washing or misuse of the product.

14. Age Restrictions

Our products are designed for children, but all purchases must be made by an adult aged 18 or over.

15. Termination of Access

We may suspend or restrict access to the website if you breach these Terms or if required for maintenance, updates, or legal reasons.

16. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.